When canceling a confirmed course reservation (ski- and snowboard school, other sports) the following cancellation terms apply:
We recommend you to insure possible cancellation costs.
Here you can insure yourself online.
All bookings can only be changed by the guest at least 3 weeks prior to the start of the course and only if there is still capacity. For changes less than 3 weeks prior to the course start the cancellation terms apply.
If the student arrives later than the booked time of the lesson, there will be no refund given and the instructor will not make up for the lost time.
The course price does not include equipment. ESKIMOS guests receive a discount on renting material at various local partner shops. We will gladly advise you about your choice of the rental shop.
Please make your payment, prior to commencement of course at our ESKIMOS office in Saas Fee. Guests will be invoiced for no-shows, according to the cancellation terms.
If a group course is under-subscribed, ESKIMOS reserves the right to reduce the course duration, cancel the course or run the full course at a surcharge.
If the lifts and slopes are closed for the whole day or need to be opened late for any reason the following terms apply:
ESKIMOS informs all guests at 9.30 at the ESKIMOS meeting point Village or via our Hotline +41 27 957 49 04. The guests inform themselves at one of the above mentioned information points.
If the lifts and slopes are closed for the whole day, all lessons will be cancelled out of safety reasons and no refunds are given. Private lessons can only be postponed if there is capacity. If all lifts and slopes are closed for more than 2 days all guests receive a voucher of fee of the outstanding services (course time) from the 2nd closed day. The voucher can be transferred within the family and is valid for 1 year. No cash refund will be made.
If the Saas-Fee cableways open the lifts later than the course start, all group lessons will start at the time of the first lift and end at the normal confirmed ending time. ESKIMOS will not make up for the lost time and no refunds are given. The same applies for private lessons, if they cannot be postponed due to no capacity.
As soon as one lift is open, all lessons (private or group lessons of all levels) start as previously confirmed by ESKIMOS.
Booked group courses cannot be transferred to another person. However, private lessons can be transferred on individual agreement. Please hand in the signed course confirmation to the course instructor prior to the start of the course.
The course price does not include the lift pass. We will be pleased to advise you.
All business relations and closed contracts with ESKIMOS are subject to local law at the location of the company (Saas- Fee).
Several tour operators, who are our contractual partners, receive a discount, which they can pass on to their clients. We do not give discounts for direct bookings, except for special offers which are promoted on the ESKIMOS Website www.eskimos.ch or on the ESKIMOS Facebook Fanpage.
Every reservation is automatically confirmed by email, which includes the details of your booking. If you do not agree with some of the given details, we ask you to submit your correction, this needs to happen within 24 hours. If not, your course remains booked and binding.
All requests should be made via the online booking form. If you would rather make a booking via email to Kontakt, please give the following details (from all students):
Full name, date of birth, home (residence) and holiday (in Saas Fee) address, mobile number, email, and type and date of the lesson.
All refund are only be made in form of a voucher. ESKIMOS makes no cash refunds. Refunds due to accidents and sickness are made after the second day. A voucher of 80% of fee of the outstanding services (course time) will only be issued with a doctor’s certificate from the local surgery.
If a course is unable to proceed due to ‘Act of God’ such as storm, avalanche danger etc there are no refunds. (see 6 Procedures)
The participant is responsible for his/her own insurance. ESKIMOS Sports GmbH will not be held responsible for accidents occurred during the lesson on or off the slopes, in the freestyle park, at the ski race or at any other ESKIMOS events.
